emotional intelligence

Being effective in good working relationships requires knowing oneself better and being able to sense one’s impact on others especially in emotionally charged situations. The framework of Emotional Intelligence, and related 360 feedback tools, help increase both self awareness and skills in self-management as well as ability to relate effectively to others.

Emotional Intelligence diagram

“Emotional intelligence is now known to be the most significant indicator of success at all levels of employment.”
— Daniel Goleman

Links for framework above: http://danielgoleman.info/ and http://eiconsortium.org/

Additional Links: Be Emotionally Intelligent in Use of Technology and Mindful Social Networking

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